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Part-Time Asylum Case Coordinator

The part-time asylum case coordinator will support Physicians for Human Rights’ (PHR’s) domestic asylum work. PHR’s Asylum Network consists of more than 1,000 health professionals throughout the United States who offer pro bono forensic evaluations to document evidence of torture and other human rights abuses for immigrants fleeing persecution in their home countries. PHR provides training and support to volunteer physicians, psychologists, and licensed social workers to evaluate the growing number of requests that the Asylum Network receives. PHR seeks a part-time case coordinator to assist in screening cases, conducting outreach to volunteers, placing cases, and following up on case outcomes. In particular, the case manager will also support the referrals process to PHR-affiliated medical school asylum clinics.

This is a part-time, grant-dependent position. Under the terms of the grant, this position will start immediately and is estimated to last through December 2018. Any continuation beyond that point would be dependent upon securing additional grant-specific funding.

Reports to: Asylum Program Officer (in collaboration with Asylum Program Assistant)

Location: New York, NY


  • Ensure effective operation of the Asylum Network case placement process: conduct case screenings according to PHR policies to ensure that all case information is harmonized and meets PHR criteria; conduct regular outreach to volunteer clinicians; troubleshoot communication between the attorney and the clinician.
  • Develop and implement plans to improve case placement and follow-up process.
  • Provide monitoring and feedback to medical school asylum clinics on their support and development.
  • Communicate regularly with Asylum Network members.
  • Serve as liaison between programmatic staff, volunteer clinicians, and outside legal and academic partners.
  • Work in collaboration with the asylum team in monitoring programmatic data to assess progress towards quarterly and annual goals.
  • Working creatively to establish program efficiencies through new uses of technology.

Qualifications and Experience

  • Experience in case management or direct services with vulnerable populations required.
  • Experience working with immigrants, refugees, or asylum seekers preferred.
  • BSW or MSW preferred; degree in health care, human services, or a related field required.
  • Experience in using Salesforce or similar databases preferred.
  • Knowledge of Microsoft Office programs.

Skills and Qualities

  • Oral and written fluency in English mandatory.
  • Ability to execute multiple tasks while responding to multiple priorities.
  • Very detail oriented, with ability to accurately communicate and maintain records.
  • Ability to remain focused in the face of pressure and adhere to timelines.
  • Skilled at communicating and comfortable working with people from diverse backgrounds, cultures, and professional levels and experiences.
  • Demonstrated commitment to cultural competency and human rights.
  • Interest in and familiarity with immigrants’ rights; knowledge of asylum law a plus.
  • A self-starter, self-disciplined with spark, imagination, and creativity.
  • Ability to exercise tact and diplomacy in organizational settings, and to build rapport while effectively communicating policies and procedures.
  • Excellent interpersonal skills, maturity, creativity, flexibility, passion for the program mission, patience, and a good sense of humor.
  • Ability to work collaboratively, effectively, and professionally with multiple stakeholders and organizations.

Commensurate with experience

How to Apply
Please send a cover letter (with required compensation) and resume to, including "PT Asylum Case Coordinator" in the subject line. Please indicate where you saw this job posting in your cover letter. The deadline is rolling, but applicants are encouraged to apply as early as possible.

PHR is an equal opportunity employer. We value a diverse workforce and an inclusive culture. PHR encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, age, national origin, marital status, citizenship, disability, and veteran status.

Date Posted: July 3, 2018